Turn your Dispatchers into high-precision coaches and profit-engineers.
Measuring the emotional health of your fleet in real-time.
The dispatcher is the face of your company. CDI provides visibility into a driver’s engagement levels that a standard TMS cannot capture.
By moving beyond miles-per-truck and looking at “Engagement Scoring,” your team can identify at-risk drivers before they turn in their keys.
Retention Integration: Dispatchers see when drivers receive positive reinforcement dings, allowing them to follow up on milestones with a personal touch that builds loyalty.
Early Warning System: Identify “remotely disconnected” drivers. If interaction with the app drops, your dispatcher knows to intervene before the turnover cycle begins.
Relationship ROI: Bridge the gap between the shop and the cab by rewarding the human connections that keep drivers connected.
Eliminate the guesswork in load planning and clock management.
Stop wondering who has the hours to move the load. CDI integrates directly with your existing TMS (McLeod, TMW, etc.) to provide a unified, visual view of your actual capacity. We provide the data to maximize every available hour on the HOS clock.
HOS Utilization: High-impact reporting shows exactly how much of the available clock your drivers are using, identifying bottlenecks in your planning.
Revenue-per-Dispatcher: Access C-level reports that correlate specific dispatchers to the retention rates and revenue-per-week of their assigned drivers.
Performance Heat Maps: Track success across your entire Dispatch dept. to replicate the habits of your highest-performing team members.
Recovering equipment life and fuel through lane intelligence.
What if your dispatchers could reduce deadhead by just 4%? For a 100-truck fleet, that is a massive recovery of profit. CDI empowers your team to prioritize high-margin freight over “filler” loads that drain resources.
Lane Profitability Heat Maps: Visualize your most profitable lanes in real-time so your team can prioritize high-yield opportunities.
Detention Time Alerts: Highlight the customers holding your drivers hostage at the dock. Use this data to renegotiate detention pay or re-route capacity to efficient shippers.
Margin Guardrails: Set parameters that alert dispatchers when a load’s all-in cost (fuel + driver pay + repositioning) exceeds its potential yield.
Reducing administrative noise to focus on high-value problem solving.
Dispatching is a high-stress, focussed role. It’s not for everybody… CDI reduces the “friction” of the job by delivering data into a single source of truth.
By automating routine communication and data-gathering, you allow your dispatchers to focus on what matters: relationship building and problem-solving.
Single Interface Efficiency: No more toggling between four screens.
Automated Accountability: Let the CDI engine handle the routine “Great Job!” alerts while your dispatchers focus on high-impact driver coaching and network flow.
